Returns and Exchange Policy

At MIGO, we want to ensure your complete satisfaction with your purchase. If you find that the size of your item does not fit as expected, we offer a hassle-free return and exchange policy. Please review the following guidelines for returns and exchanges:

1. Eligibility:

  • Returns for size change are allowed within 7 days from the date of delivery.

2. Condition of the Item:

  • The item must be in its original, unworn, and undamaged condition.
  • The item must include all original tags and packaging.

3. Return Process:

  • To initiate a return for a size change, please contact our customer support team at Support@Migoluxe.com or call [Customer Support Phone] within 7 days of receiving the product.
  • Our team will guide you through the return process and provide you with a Return Authorization Number (RAN).

4. Refund Method:

  • We offer refunds only in the form of store credits. The refund amount will be issued as store credits, which can be used for future purchases at MIGO.

5. Return Shipping:

  • The customer is responsible for covering the cost of return shipping. Please note that a ₹100 reverse shipment charge will be deducted from your store credits.

6. Exchanges:

  • We offer exchanges for the same item in a different size, subject to availability.
  • If the requested size is unavailable, we will issue store credits for the return, and you can place a new order for the desired size.

7. Exceptions:

  • Customized or personalized items are not eligible for returns or exchanges.
  • Final sale items are also non-returnable.

8. Refund Processing Time:

  • Refunds in the form of store credits will be processed within 7 business days of receiving the returned item.

9. Contact Us:

  • If you have any questions or need assistance with your return or exchange, please reach out to our customer support team at Support@Migoluxe.com or call [Customer Support Phone].

By making a purchase from MIGO, you agree to abide by the terms and conditions outlined in this Returns and Exchange Policy.